Policies | Boundless Maths

Boundless Maths

Policies & Terms

Last updated: January 2025  ·  Questions? contact@boundlessmaths.com

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Section 01

Terms & Conditions

By accessing www.boundlessmaths.com or purchasing any product or service from us, you agree to be bound by these terms. Please read them carefully before proceeding.

Use of This Website

  • All content on this website — including text, images, PDFs, and study materials — is the intellectual property of Boundless Maths and is protected under applicable Indian copyright laws.
  • You may access and use this website for personal, non-commercial educational purposes only. Reproducing, redistributing, or reselling any content without prior written consent is strictly prohibited.
  • We reserve the right to update or remove website content at any time without prior notice.
  • Boundless Maths is not responsible for the accuracy of content on external platforms linked from this site, including YouTube or Google Drive.

Products & Services

  • All premium study materials (Formula Decks, Question Banks, Notes) are digital PDF products delivered electronically — no physical items are shipped.
  • Online and offline coaching services are provided as agreed at the time of enrolment. Timings, batch sizes, and schedules may change with reasonable notice.
  • All prices are displayed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.

Payments

  • Payments are processed securely through Razorpay. Boundless Maths does not store your payment card or UPI details.
  • Accepted methods include UPI, Credit/Debit Cards, Net Banking, and Wallets — as made available by Razorpay at the time of checkout.
  • In the event of a failed transaction where payment has been debited, the amount will be automatically refunded to your source account within 5–7 business days by Razorpay.

Limitation of Liability

Boundless Maths provides study materials and coaching as educational support tools. We make no guarantees regarding specific exam outcomes or results. Our liability is limited to the value of the product or service purchased.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Gurugram, Haryana.

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Section 02

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

  • Account & Purchase Information: Your name, email address, phone number, and payment details when you make a purchase or sign up.
  • Usage Data: Pages visited, time spent, and interactions on the website — collected automatically via cookies and analytics tools.
  • Communications: Messages you send us via the contact form, email, or WhatsApp.

How We Use Your Information

  • To process your orders and deliver purchased digital products.
  • To send you order confirmations, delivery links, and important account updates.
  • To share occasional educational content, new resource announcements, or offers — only if you've opted in.
  • To improve website performance and user experience through anonymised analytics.
🚫 We do not sell your data Your personal information is never sold, rented, or shared with third-party marketers. We share data only with trusted service providers (such as Razorpay for payments) strictly to fulfil your order.

Cookies

This website uses cookies to remember your preferences, maintain sessions, and gather anonymised analytics. You can disable cookies in your browser settings at any time, though some features may not function correctly as a result.

Data Retention & Security

  • We retain your personal data only as long as necessary to provide our services or as required by law.
  • All data is stored securely and access is restricted to authorised personnel only.
  • Payment processing is handled entirely by Razorpay — we do not store card or bank details on our servers.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise any of these rights, please write to us at contact@boundlessmaths.com.

Third-Party Links

This website may contain links to external platforms such as YouTube or Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

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Section 03

Cancellation & Refund Policy

📦 Digital Products — Instant Delivery All study materials sold on Boundless Maths are digital PDF files. They are delivered to your registered email address immediately upon successful payment, which is why our refund policy differs from physical goods.

Digital Products (PDFs)

  • Because digital files are delivered instantly and cannot be "returned," all sales of digital products are final once the download link has been issued.
  • Cancellation requests made before payment has been processed will be accommodated in full.
  • If you are charged but do not receive your download link within 30 minutes of purchase, please contact us immediately — we will resolve it promptly.
  • In the event of a duplicate payment or a technical billing error on our end, a full refund will be issued to your original payment method within 7 business days.

Coaching Services

  • Cancellations for coaching enrolments must be requested in writing within 48 hours of payment and before the first class has been attended.
  • No refund is applicable once classes have commenced or course materials have been shared.
  • If a scheduled class is cancelled by us due to unforeseen circumstances, it will be rescheduled at no extra charge.

Failed or Duplicate Transactions

If your payment fails but your account has been debited, the amount will be automatically reversed by Razorpay within 5–7 business days. If you do not receive a reversal within this period, please contact us with your transaction reference number.

How to Raise a Concern

For any billing issue or refund request, please reach out to us at contact@boundlessmaths.com with your order ID and a brief description of the issue. We aim to respond within 1 business day.

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Section 04

Shipping & Delivery Policy

⚡ No Physical Shipping Boundless Maths is a fully digital platform. All products are PDF files — there is nothing to pack, post, or wait for. No courier. No tracking number. No delays.

How You'll Receive Your Purchase

  • Immediately after a successful payment, an automated confirmation email is sent to your registered email address.
  • This email contains your secure download link(s) for the purchased PDF(s).
  • Downloads are available as soon as the email arrives — typically within 5 minutes of payment.

Didn't Receive Your Email?

  • Please check your Spam / Junk folder first — automated emails sometimes land there.
  • Ensure the email address entered at checkout was correct.
  • If you still cannot find the email after 30 minutes, please contact us at contact@boundlessmaths.com with your order details and we'll resend the link.

Download Access

  • Download links are valid for 30 days from the date of purchase.
  • We recommend saving your PDF to your device or a personal cloud storage (such as Google Drive) immediately after downloading.
  • If your link expires before you've downloaded, please contact us and we'll reissue it at no charge.

Device Compatibility

Our PDF study materials are compatible with all standard devices — smartphones, tablets, laptops, and desktops. Any PDF reader app (such as Adobe Acrobat Reader, Google Drive, or a built-in phone viewer) will open the files without issue.